Legacy Support for Sequencher 5.1 and Earlier

When I start Sequencher, I see this message: Sequencher was unable to find a key. The program will run only in Demo Mode. What do I do?

This error message is possible for both standalone and network versions of Sequencher Licenses. Although the underlying causes differ greatly between the two license types, the error triggers because Sequencher is unable to obtain a license from either a hardware key attached to the machine running the program, or from a Sequencher License Server or KeyServer network.

I have updated my Windows Operating System to Windows Vista or later, and now Sequencher only launches in Demo Mode. What do I do?

The versions of Sequencher prior to 4.9 are not completely compatible with the Windows 8, Windows 7 or Vista. If you have Sequencher 4.8 or earlier and are running Windows 8, Windows 7 or Vista, please either upgrade to a more current version or install the latest sentinel drivers from SafeNet.

Some of my fonts do not look right on Japanese/Chinese/Korean versions of Windows 8, Windows 7, Vista, or XP. What should I do?

Some versions of Windows have problems with two-byte language systems and Microsoft has provided a fix to that problem. Download a new ASIFONT.map file, here: asifont.zip then, follow these simple steps: